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Drift chatbot trial#
Drift chatbot plus#

Improve productivity by serving up warm conversations.Generate more pipeline for your sales team.Appear ready for conversations that can bring more pipeline and accelerate deals.Give website visitors the option to start conversations with your team when they're ready.Increase prospect and customer engagement.Salesforce, Marketo, HubSpot Eloqua, Pardot, Eloqua) 50+ integrations including all major customer relationship management (CRM) systems (i.e.Online certifications to help you optimise your use of the Drift platform.Drift Audiences, Automation, Email, Intel, Meetings, Prospector, Videos.

Here are the other main offerings of the Drift platform: Both give go-to-market teams the ability to personalise the customer experiences they provide in real time with custom chatbots. They've since grouped these into the overall bucket of revenue acceleration.

Drift chatbot trial#

Here are the available trial and purchasing options:ĭrift is probably known best for their conversational marketing and conversational sales offerings.

Management tools: Monitor how customers interacting across all channels with collaborative inboxes, automated workflows, and reports.

Customer data platform: Personalise interactions with customer, company, and behavioural data.

Drift chatbot plus#

Apps and integrations: More than 250 options available out of the box, plus the chance to build custom ones that suit your business.

The business messenger only scratches the surface, as the platform itself offers a lot for teams: Here's what the business messenger offers for customers: It's split into two parts: customers and team. Intercom is a conversational relationship platform, or simply put, a messenger platform for business. Here are a couple of options for chatbots that are hot on the market right now: Business messenger: Intercom If you're shopping around for a new tool, hear good things about one, but find a similar product that has an easier information-gathering process, you're likely just going to go with that option, or at least it'll be a front runner. For visitors, there's no filling out of forms or waiting 1-2 business days for a response. When your team is online, they have the chance to not only create an excellent customer experience and give a good first impression to website visitors, but they can build rapport right from the start. When people find what they're looking for and it takes little or no time and effort, they're more likely to continue down that path with your organisation. Think about the impact of this experience. The bot should greet and follow up with a question to break the ice.įor instance, if they want to get information on pricing and your team is no longer online, the chatbot can serve up this content instantly.

If you're using a chatbot, you want to ensure that you have a way to draw people in and make it easy for people to approach you. If someone is further along on the buyer's journey and has a more definitive plan around purchasing, they might just want to speak with your team right away. Now, let's go back to the idea of chatbots.

They're likely going beyond your home page or "About" and looking for things more high value content like case studies, downloadable resources, and pricing pages. Awareness is the stage where new and early website visitors sit, while those in the other stages are deeper into their research process, or pretty much ready to buy. There are different stages of the buyer's journey, which HubSpot breaks down well into Awareness, Consideration, and Decision. They could be on your website for several reasons, like doing research on the space your business falls into, or getting a general understanding of your business offering. If they are, they should be recorded in your CRM. Keep in mind: Not every person who lands on your website is a 'good fit' as a customer. Although these more general messages can keep your brand top of mind, it lacks the personal element that conversational outreach offers. Visitors to your website (especially new ones) want the chance to poke around and do some of their own learning beforehand without getting bombarded with emails from a newsletter or for marketing purposes. Businesses and brands of sorts and sizes are giving their visitors the chance to start a conversation with their teams-and do it on their terms. Chatbots can be found all over the internet.